Assigning Admins and Users

Administrator Login Credentials and Instructions

• Visit (yourdomain).cavrn.us/forgot
• In the password reset field, enter your administrator email and press submit
• Find the Cavrnus email in your email browser and follow the link to create a new password (If the email does not appear in your inbox, please check your spam folder)
• When done, visit (yourdomain).cavrn.us/signin and use your email and new password to login as an administrator

Assigning Subscriptions and Creating Users

• Press the "licenses" tab
• Under email, click into "Unassigned"
• Type in the subscription recipient's email and press enter
• This auto-generates an email to the user to create an account
• After the user creates their account, their profile data appears under the "Users" tab
• Repeat the process to assign unassigned subscriptions to new users

Revoking Subscriptions

• Revoke a user's subscriptions by clicking the "Circle with Slash" to the right of their License Key
• Revoking a user's subscription does not remove the user from the system, it only stops them being able to login
• The subscription returns to "Unassigned" and can be issued following the procedures above

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NOTE: User's with customer administrator privileges can login to the admin portal through the web app without a subscription. Customer administrators do not by default have a subscription to sign into the remainder of the platform. A customer admin can assign a subscription to their own account following the procedures above.